GE Caddx Troubleshooting

1. Wait for ready light to illuminate.  (Close all doors and cease any motion.)
2. Enter your code OR press the exit button.
3. Leave the premises.

1. Wait for ready light to illuminate.
2. Press the stay button.  (Doors will be armed, motion detectors will not be active.)

Upon returning to your residence the keypad will “tone” for 30 seconds until a valid code is entered.

1. Determine the nature of the alarm.
2. Enter your code.
3. Enter *-7 after the premises are cleared of what caused the alarm, i.e., cooking smoke, dust or steam.  This will reset the smoke detectors.

Smoke detectors and low temperature devices are active 24 hours a day regardless of the armed state of the system.

If you observe the yellow service light illuminated call 919-460-5995 for assistance.

To send a manual test and reset a “Failure to Communicate”: Enter * 44 and then the code. This will send a test signal and restore communication to the receiver.

Unplug the security system power supply transformer.

Then disconnect or pull off one of the wires that is attached to the battery in the alarm control box.

This will power down the security system. Once you have done this, contact us to schedule service.